Targeted Service Coordination
A Targeted Service Coordinator is an individual who is an unaffiliated, unbiased advocate and liaison between BDDS, your service providers, and your support team. A service coordinator assists in developing and carrying out a plan for Medicaid recipients that receive DD waiver, state plan and A&D waiver services.
Plan Development
Targeted Service Coordinators have specific training in Person Centered Planning and are the entity that assist you in becoming eligible for Medicaid waivered services through the Bureau of Developmental Disabilities. Once you become eligible, they assist in developing a plan based off an individual’s unique needs that guide their service structure and outline how they will spend their budget dollars. This process is called Plan Development. Post Plan Development, the TSC provides continual support and oversight to the individual and their Medicaid plan in a case management type structure/role.
Transition Management
Transition management services are available to individuals who have been living in a qualified Medicaid funded institutional setting for a minimum of 45 days. We provide relocation assistance and intensive service coordination activities to assist individuals transition into the community setting of choice.
Appeal Training
All TSC’s are appeal certified and trained. This applies to initial or existing DD Waiver and State Plan services. This occurs when there is not enough budget dollars to utilize Medicaid services to address health and safety needs/concerns.
Behavior Consulting (COMING SOON!)
Behavior Consulting is a new service array that COMMUNITY NOW and H&W are working towards implementing in June of 2022. If this service is to become part of the selection, it will focus on analyzing individuals who are struggling with behavioral problems in various environments and apply focused interventions to assist them in making behavioral changes to optimize their own health and safety.
Counseling
Counseling helps individuals, families, and groups feel empowered to accomplish mental health, wellness, career, and life goals. It involves making needed changes in our ways of thinking, feeling, and behaving. It is a collaborative process, one that is free from judgment, one that is met with unconditional positive regard, and one that is safe, trustworthy.
Case Management (COMING SOON!)
Mental Health Case Management is the coordination of community-based services by a professional or a team to provide people the quality mental health care that is customized to an individual’s treatment needs. This service can be accessed along with counseling services and is ideal for those who need additional help in stabilizing and preventing further, future crises from developing.
Testimonials
“Our folks love working with her and have shown amazing progress with her patient and unending support. She has an excellent rapport with each of them; yet she is able to be honest with them when discussing treatment goals. Honestly, Angelia is the best Counselor I have worked with in the entirety of my 30 year career.”
“I have had the pleasure of seeing how Angelia guides and counsels her patients on both a professional and personal level. Through the last couple years, I have witnessed her help so many of our clients who are challenged with mental and/or physical disabilities through her role of a TSC and now a counselor. In each of these roles, she always goes above and beyond the “typical” role. She is always advocating for her patient’s rights, always has a safe and welcoming environment, is never too busy for any of her patients, and always makes sessions fun and engaging. Over the last couple months, I have also gotten to know Angelia through my daughter’s counseling sessions. Anyone who is a parent of a teenage child may know how hard and scary teenage years can be. It is the time of their lives, where talking to mom and dad is no longer the cool thing to do. After talking with her doctor, we decided counseling would be very beneficial for her. We went through months of struggling to try and find a counselor, only to have sessions pushed farther and farther back. Not only was this defeating as a mother, it was also defeating for my daughter. It only validated her feelings of not being good enough or important enough. When I contacted, Angelia, I expected the 1st session to at least a couple weeks out at a minimum. However, Angelia made an appointment for her the very next Monday. Even though my daughter has only been in counseling for a couple months, I can already see a difference in her. Angelia has a way about her to make her feel safe, not alone, not judged, and always in a warm, welcoming, and fun environment. My daughter always comes out of her sessions feeling lighter. As a mother, I could not be more thankful for Angelia for all she does for my daughter and family.”
“I’d like to express my most sincere appreciation for Unity Service Coordination. As a parent of a now adult child with exceptional needs, I learned decades ago that Wendy Eckert and the services coordination at Unity was the direction to turn for knowledgeable and reliable support … and that’s exactly what I did when one of my brothers eventually required the same. Again, Unity did not disappoint. Also, as a professional for 35 years in the field of special education I had the opportunity to interact with quite a number of service providers and coordinators and it became abundantly clear that some do provide an actual service and others simply check the boxes and collect their public funding. Unity, I am pleased to attest, is definitely among the former. It has been my experience that under Wendy’s leadership, the job gets done, one way or another. Thank-you Unity Service Coordination!”